Harmony Market Place
Introduction
Have you ever walked or driven all the way from your house, gotten to the supermarket and realize what you came all the way for was unavailable?
Well I have, it�s rather frustrating; leaving home and taking the short/long trip to the store with uncertainty as to whether what you seek after is available at this time for pickup.
So imagine, if from the comfort of your home, and the convenience of your mobile phone, you can make this uncertainty a thing of the past? That�s what Harmony Market Place is here for; to remove the uncertainty and help make your shopping life a little more convenient.
What is Harmony Market Place?
Harmony Market Place is an online congregation of stores, with their shelf items made available for perusal by the public, and reserved by registered market place users. It is a service where users, can search for the availability and pricing of an item, which will enable the user plan their time and finances, and will also allow users, registered users, request items to be reserved for them in the store of residence.
For the Harmony user (The Store), Harmony Market Place provides a platform to reach a growing online audience. It provides advert spaces for their shelf items online, and increases their potential customer base by including an internet based audience � that would probably not have had the time to visit the physical stores.
FeaturesSearch
Harmony Market Place provides its users the ability to search and retrieve results of items registered on the market place. Users can use this feature rather than browsing store by store to find a specific item. This search feature shortens the time it takes to find an item and the store where the item resides.
Item Reservation
Users can request for items of their choice to be reserved. This reservation request is sent to the holding store and is treated according to local policy.
Multi-Store Reservation
Since Harmony Market Place is a congregation of various stores selling various products, the in-built shopping cart allows the user to shop across several stores at the same time. On reservation, the request is sent to the various stores.
Store Profile Browsing
Harmony Market Place allows stores to publish their profiles and shelf items, which means online users have access to shop information. By so doing, stores automatically have an online presence without necessarily needing an official website.
Shopping Cart Tracking
Market place users can keep track of the items in which they have requested, the Harmony software ensures that the state of the reservation requests are updated on the market place, ensuring that users see up to date status of their requests.
In summary the Harmony Market Place will in no small way improve the customer experience for all Harmony Stores, which will result in better sales. In Harmony 2, and Harmony Market Place, we know that the happier customer always comes back to shop. So in getting Harmony, you get the Harmony Market Place, you improve your customer experience, and increase your sales.
